• The premises are let to you only for the period stated on the letter of confirmation as short term holiday rental.
• Strictly no parties or disruptive noise (excessive noise audible outside the property) after 9:30pm.
• Pets allowed on application at Lakeview Cottage, Lakeview Lodge, Binnowee, Sunset Shores & Wallis Lake Retreat only.
• The premises are let strictly for the enjoyment and use of the number of people made at the time of booking i.e. the number of people occupying or using the premises shall not exceed the party size agreed at the time of booking unless prior permission is sought. Exceeding this number will render the booking liable to cancellation, plus a fine on the bond.
• The premises are available after 3:00pm on the day of arrival and are to be vacated by 10:00am am on day of departure.
• The premises must be left in a clean and tidy condition, garbage placed in the bin before departing (red for general garbage and yellow is for recycling); additional fees may apply if the premises are not left in a reasonable condition.
• All damages, breakages or losses to the property and/or furniture are to be reported and paid for immediately.
• Vendors or their agents shall be allowed right of entry to the premises at any reasonable time to inspect the premises or make repairs.
• Parking – please ensure cars/boats are parked on the concrete driveway and not on the grass which can become waterlogged after rain.
• Furniture is not to be moved around and only outside furniture used outside.
• Any bonds will be refunded within 48 hours of departure upon compliance inspection into the nominated account or refunded to credit card. Should any damage be detected then the cost of repairs will be taken from the bond.
• The principal accepts no responsibility for loss, injury or damage to any member of the hirer’s party or their property, however caused, arising in any manner out of the let of the premises.
• We are intent to provide you the best possible experience in our holiday rental. We also take our responsibility to the quiet and good order of our neighbourhood seriously. Failure to comply with these terms and conditions, is at the absolute discretion of the managing agent and may result in the termination or permission to occupy the premises and non-return of the security deposit, plus the immediate termination of the licence to occupy the property, eviction and registration with “bad guest” registers.
• Refunds will not be paid on terminated occupancies.
• If your property has a designated internet or Wi-Fi service, the connectivity during your stay cannot be guaranteed.
• Reception in Forster Tuncurry can be unreliable and in some locations signal strength can be weak. Guests will not hold Wallis Lake Cottages or the owner liable for any service delivery quality or disruption and no compensation will be payable.
• Should you have any complaints regarding your stay, please call us immediately. We will respond as soon as possible to resolve any issues. During your stay in our listing, we require that guests are aware of and agree to abide by the NSW Government’s Code of Conduct for the Short-term Rental Accommodation Industry. In abiding with the Code of Conduct.

• Link to: NSW Government’s Code of Conduct for the Short-term Rental Accommodation Industry

PRIVACY & DATA POLICY

Guest details and booking information with not be shared with third parties without express permission.